Refund Policy for Driver booking

1. The refund of booking amount will be made in following cases

  • a. In case the booking is for a journey starting post 7 am, The refund will be processed if the cancelation is done 3 hours in advance.
  • b. In case the booking is for a journey starting before 7 am, The refund will be processed if the cancelation is done before 9 pm day before. i.e night before the journey day.

2. In case of cancellation of trip, which was an urgent booking made on short notice i.e after 9 pm for next day travel i.e. for trip starting any time between 9 pm to 8 am, no refund will be processed.

3. In case the trip is cancelled post driver reaches the start destination, Rs 200 will be charged additional to booking amount for travel expense of Driver.

4. Time to process refund is 2 working days after receiving the request.